This page explains how to delete an account used with PV Roofers, including the PV Roofers Operations mobile app, published on Google Play by Pv Sunsolutions Limited on behalf of PV Roofers.
How to request deletion
- In the app: sign in, open the You tab, go to Account & data and tap Request account deletion.
- On the web: sign in below and choose Request account deletion.
- If you cannot sign in: email info@pvroofers.ie from the address on the account and ask for it to be deleted. We may verify your identity first.
A seven-day cancellation period begins when the request is made. You can cancel from the app or this page before processing starts.
What is deleted
Your login credentials, personal and contact profile data, device sessions and push tokens, and employee document files are deleted or anonymised.
What is kept, and for how long
Records that PV Roofers must keep for employment, pay, tax, invoicing, safety, fraud prevention or legal claims are minimised, access-restricted and kept only for the applicable Irish legal retention period. Raw attendance location coordinates are removed after 90 days unless an incident, dispute or legal duty requires a temporary hold. Message evidence under an unresolved workplace conduct report is kept only for moderators and scrubbed once the report is resolved. Deleting an account does not cancel an installation or an unpaid invoice. See the Privacy Policy for full details and your data-protection rights.